Bilingual Customer Service Associate (English/Spanish)

About the role

We are looking for a Bilingual Customer Service Associate to join our Customer Service Team. You will support English‑ and Spanish‑speaking customers, helping them find the ideal car and handling booking and pick‑up requests. The role is full‑time on the afternoon shift (16:00‑01:00) including weekends.

Key responsibilities

• Answer customer questions with empathy and professionalism.
• Assist each customer in finding their ideal car.
• Handle requests for booking and rental car pick‑ups.
• Contribute ideas to improve our service and product.
• Collaborate with teammates to ensure smooth operations.

Required profile

• Fluent in both English and Spanish.
• Respectful and confident communicator.
• Passionate about delivering the best customer experience.
• Strong problem‑solving skills and flexibility for different customer profiles.
• Valid work and residence permit for Latvia.

What we offer

• Monthly gross salary of €1,600‑€1,800.
• Culture that encourages initiative, creative thinking and meaningful change.
• 8 hours per month of paid self‑development time.
• Paid health insurance after successful probation.
• International, multicultural team of 40 nationalities.
• Modern office 10 minutes from Riga city centre with relaxation spaces, game rooms and kitchen facilities.
• Regular team‑building events, department activities and company celebrations.