Customer Service Associate – English & Dutch (Full-time)

About the role

We’re hiring a talented Customer Service Associate in the Customer Service Team who will provide support to English and Dutch speaking customers.

Key responsibilities

• Answer customer questions with empathy.
• Help each customer find their ideal car.
• Deal with requests for booking and rental car pick‑ups.
• Contribute ideas to improve our service and product.
• Be an amazing team player and support our team.

Required profile

• Fluent in English and Dutch.
• Respectful and confident communicator.
• Passionate about providing the best experience possible.
• Strong problem‑solving skills and flexibility for different customer profiles.
• Available for a full‑time afternoon shift (16:00‑01:00) including weekends.
• Valid work and residence permit in Latvia.

What we offer

• Monthly gross salary: €1600‑1800.
• A culture that encourages initiative, creative thinking and meaningful change.
• 8 hours per month paid self‑development time.
• International, multicultural team of 40 nationalities.
• Paid health insurance after probation.
• Fresh fruits, vegetables and healthy snacks twice a week.
• Dedicated relaxation spaces, yoga room, massage chair and chill‑out area.
• Fully equipped game rooms and kitchens with unlimited tea, coffee and snacks.
• Modern office 10 minutes from Riga city centre with shower facilities.