Key Account Manager

About the role

As a Key Account Manager at Colibrix One, you will build strong, lasting relationships with merchants, collaborate across departments, and drive innovation by understanding client needs in a fast‑paced fintech environment.

Key responsibilities

• Manage client onboarding, reviewing documents and ensuring smooth entry.
• Advise customers on products and services and maintain the client database.
• Act as the single point of contact for merchants, coordinating with finance, compliance, and operations.
• Anticipate client needs, develop action plans, and promote best practices and innovation.

Required profile

• Passion for delivering the best client experience.
• Excellent communication, persuasive and confident.
• Previous B2B client‑oriented experience, preferably in banking or payments.
• Strategic, analytical thinking and ability to work independently.

What we offer

• Opportunity to shape fintech solutions in a growing company.
• Collaborative and supportive team environment.
• English/Spanish language classes.
• Reimbursement for work‑related training or courses.