Key Account Manager Gastroenterology

About the role

AbbVie is looking for a passionate, customer-focused Key Account Manager to support its Gastroenterology portfolio in the field in Riga. The role builds strong partnerships with healthcare professionals, drives account growth and helps improve patient outcomes through scientific and commercial engagement.

Key responsibilities

• Own and deliver territory and account plans to achieve agreed goals and KPIs.
• Identify, prioritise and develop key customer relationships in line with product strategy.
• Use CRM tools to plan calls, track activity and follow up.
• Build trusted relationships with key external experts and decision-makers.
• Act as a local product expert and deliver compliant, high-quality product information using approved materials.
• Plan and run live and virtual customer events and presentations.
• Monitor market trends, gather competitive intelligence and share insights internally.
• Work in line with AbbVie policies, SOPs, ethical standards and regulations, and contribute to Brand Team activities.

Required profile

• At least first-hand experience in the commercial pharmaceutical industry, ideally in sales, account management or territory management.
• University degree or equivalent in life sciences, natural sciences, medicine, nursing, pharmacy or a related field.
• Fluent Latvian and good command of English.
• Valid driving licence and willingness to travel within the region.
• Experience in immunology or gastroenterology is an advantage.

Required skills

• Strong customer relationship management and CRM use.
• Digital literacy, including CRM and MS Office.
• Communication, negotiation and presentation skills.
• Knowledge of marketing principles and strategic planning.

What we offer

• Career development and learning opportunities.
• Competitive salary and performance bonus.
• Company car and work-related devices.
• Health, life and disability insurance and sports benefits.
• 24/7 confidential employee and family support services.