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About the role

Catchbox is seeking a Client Manager for the US market to nurture existing relationships, identify growth opportunities, and ensure a high‑level client experience. The role combines B2B sales, technical understanding of audio solutions, and frequent interaction with US‑based customers.

Key responsibilities

• Develop and maintain long‑term relationships with current clients.
• Identify upsell opportunities and conduct post‑sale activities.
• Handle client inquiries via email, phone, and video conferences.
• Visit clients and represent Catchbox at US industry events and exhibitions (approximately 30% of work time).
• Collaborate with marketing and sales teams to deliver an excellent client experience.

Required profile

• Previous experience in client relationship management or B2B sales.
• Experience with the US market is a plus.
• Proven ability to manage the sales process and meet targets.
• Strong interest in technology and quick grasp of technical solutions.
• Excellent spoken and written English.
• Willingness to travel for client meetings and events.

Required skills

• Experience with CRM systems, preferably HubSpot.

What we offer

• Gross salary of 2,200 EUR per month plus monthly and quarterly bonuses.
• Health insurance after the probation period.
• Business trips to the United States for client meetings and exhibitions.
• Professional growth and development opportunities.
• Modern office in Riga with team‑building activities.
• Hybrid work model – up to two remote days per week.
• Working hours: Mon‑Thu 12:00‑21:00, Fri 9:00‑16:00.