BSOC Specialist Internship (3 Months)

About the role

The Baltic Service Operations Center (Baltic SOC) in the Baltic Shared Services Center is looking for BSOC specialists for a 3-month internship. The team provides 24/7 support to Tele2 companies in the Baltic States, monitoring, resolving incidents and coordinating planned activities in telecommunications and IT. The internship is open to students with a technical background.

Key responsibilities

• Maintain Service Operations routines and help monitor the Baltic network
• Monitor alarms and assist in fault handling
• Coordinate actions to prevent accidents
• Take the initiative and offer solutions
• Help provide remote assistance to support teams in daily operations
• Carry out other tasks according to guidelines

Required profile

• Technical background; at least a second-year university or college student in technical engineering sciences
• Fluency in English and Latvian
• Strong personal drive and desire for self-learning
• Ability to master new information quickly and handle stressful situations
• Accuracy and a strong sense of responsibility

What we offer

• Salary of 375 - 500 EUR
• A stable company with career opportunities and friendly colleagues in an international environment
• Training during the internship, with tasks after the training period

To apply, use the application form on the vacancy page. Candidates selected for a second round will be contacted; a compliance check may be carried out before the contract is signed.