Clearance Administrator – Associate

About the role

FedEx is seeking a Clearance Administrator‑Associate to support its Clearance & Brokerage Operations. The role ensures that all clearance processes are completed accurately, on time, and in compliance with internal and external regulations.

Key responsibilities

• Execute defined clearance and brokerage procedures, meeting deadlines and quality standards.
• Verify documentation for accuracy and completeness, ensuring compliance with relevant regulations.
• Identify and investigate anomalies, applying judgment and established rules to resolve issues.
• Escalate complex cases to senior team members when necessary.
• Provide administrative support for cage handling, customer service, and brokerage administration services.

Required profile

• Strong attention to detail and commitment to accuracy.
• Ability to follow documented processes and meet strict deadlines.
• Effective written and verbal communication skills.
• Organizational and planning capabilities.

Required skills

• Proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Basic PC operating skills.

What we offer

• Equal‑opportunity workplace that values diversity and inclusion.
• Opportunities for growth within a global transportation leader.