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About the role

The Customer Relationship Manager will lead and develop partnerships with the largest retail chains, ensuring sales, turnover and profitability targets are met. This role combines strategic planning, market analysis and cross‑functional collaboration.

Key responsibilities

• Manage and grow relationships with major retail networks.
• Achieve sales, turnover and profitability objectives.
• Plan pricing, assortment, promotions and sales activities.
• Analyze sales and market data to identify growth opportunities.
• Lead new product introductions and promotional campaigns.
• Conduct sales negotiations and agree on collaboration terms.
• Coordinate with sales, marketing, logistics and finance teams.
• Prepare sales forecasts, reports and client development plans.
• Ensure continuous product availability and optimal placement in stores.

Required profile

• Minimum 3 years of experience in customer relationship management within FMCG.
• Higher education in sales, business, marketing or a related field.
• Proven experience working with large retail chains.
• Strong negotiation, sales and client‑management abilities.
• Result‑oriented with the capacity to independently manage a client portfolio.
• Good command of Latvian and English.
• Valid B‑category driver’s licence.

Required skills

• Advanced Excel proficiency.

What we offer

• Dynamic and stable work environment.
• Training necessary for the role.
• Opportunities for professional growth.
• Salary starting from 2,900 EUR gross, linked to business performance.
• Company car and paid phone usage.
• Health insurance after a probation period.