Data Analyst – Performance Management & Analysis

About the role

Join Luminor as a Data Analyst focused on performance management and analysis. You will turn raw customer and operational data into actionable insights that drive business growth and improve customer satisfaction across our pan‑Baltic banking operations.

Key responsibilities

• Acquire data from primary and secondary sources and ensure its quality.
• Interpret data using statistical techniques and propose actionable recommendations.
• Collaborate with stakeholders to define analytical approaches that maximise business value.
• Build reports, dashboards and presentations to communicate findings effectively.
• Validate data requirements throughout development and maintain feedback loops for continuous improvement.
• Work closely with cross‑functional teams to address data and analytical needs.

Required profile

• 2+ years of experience working with customer data.
• Strong analytical thinking and ability to prioritise business needs.
• Good understanding of financial products and retail banking processes (advantageous).
• Fluent English, both spoken and written.
• Proactive attitude, capable of working independently and in teams.

Required skills

• SQL (2+ years).
• Knime.
• Advanced Excel skills.

What we offer

• Flexible working hours, hybrid model and the possibility to work from anywhere in the EU, Iceland, Switzerland or the UK (up to 90 days per year).
• International, fast‑moving team culture with a focus on learning and growth.
• Additional vacation weeks after one year of service.
• Volunteer time off and fully paid days for military training.