Baltics IT Business Analyst

About the role

We are seeking a motivated IT Business Analyst to join our IT department and help transform logistics operations across the GeoPost group. The role bridges business needs and technology, ensuring digital solutions support data‑driven processes throughout the Baltics region.

Key responsibilities

• Analyse business cases, define functional and non‑functional requirements, and translate them into technical specifications.
• Document process models (e.g., BPMN) and support digital transformation initiatives.
• Define UAT scenarios, acceptance criteria and assist during testing phases.
• Represent DPD Baltics in community initiatives and cross‑border projects.
• Prepare documentation, presentations and training material for IT support teams and end‑users.
• Facilitate workshops, contribute to project planning, estimation and prioritisation.
• Identify opportunities for automation, process improvement and promote data‑driven decision making.

Required profile

• Higher education in Computer Science, Information Systems or a related field.
• Proven experience in business and systems analysis, design and documentation.
• Ability to work with stakeholders to capture and validate requirements.
• Experience in logistics or transport environments is a plus.

Required skills

• Understanding of system integration concepts and data flow.
• Familiarity with web services (SOAP, REST) and API‑based integrations.
• Knowledge of data exchange protocols such as FTP/SFTP and message queues.
• Ability to read and interpret JSON, XML, CSV formats.
• Basic data modelling and ability to write simple SQL queries.
• Experience with BPMN process modelling.
• General awareness of cloud platforms (e.g., Salesforce, Azure).

What we offer

• Opportunity to work on cross‑border projects within a leading logistics group.
• Collaborative environment with international business units.
• Exposure to emerging technologies and continuous professional development.