Business Operation Associate in Marketing (French speaking)

About the role

The Global Digital Hub at Roche is looking for a Business Operation Associate to support digital marketing initiatives across the organization. You will work with global stakeholders to ensure smooth execution of digital communications, product activation, and data management while leveraging tools such as SAP and Cornerstone.

Key responsibilities

• Execute end‑to‑end digital customer communications and notifications using global platforms, manage mailing lists and track distribution.
• Drive digital product activation and master data management in SAP and WoMDER, ensuring compliant and accurate setups.
• Provide daily operational support to global stakeholders and affiliates, resolving tool logic issues and maintaining audit readiness.
• Collaborate with affiliates on localized inputs, system rollouts, and user enablement via standard platforms like Cornerstone.
• Identify operational bottlenecks, give feedback and help standardize, automate and optimise workflows.

Required profile

• BSc/MSc degree (preferably in Digital Marketing, IT, Communication or Business).
• 1–3 years of experience in digital operations or shared services.
• Strong English and French communication skills.
• Detail‑oriented, analytical and customer‑focused with a passion for continuous improvement.

Required skills

• SAP
• Cornerstone
• Digital workflow tools
• Data management platforms

What we offer

• Development opportunities, language courses and internal mobility.
• Annual bonus, transportation allowance and home‑office flexibility.