Site Specialist II (Estonian Speaker)

About the role

ICON is a global healthcare intelligence and clinical research organisation seeking a Site Specialist II to independently manage site support activities and act as a key operational contact for sites, ensuring efficient study start‑up and maintenance.

Key responsibilities

• Coordinate site‑level document collection, review and maintenance, ensuring accuracy and compliance.
• Act as an operational liaison for site staff on documentation, systems and process‑related questions.
• Maintain up‑to‑date site status, metrics and key milestones in clinical trial management tools.
• Support planning and logistics for site meetings, investigator meetings and monitoring visits.
• Identify opportunities to streamline site workflows and contribute to process improvement initiatives.
• Provide guidance to Site Specialist I or junior colleagues, sharing best practices.

Required profile

• Bachelor’s degree in life sciences, healthcare, business or related field, or equivalent clinical research experience.
• Relevant experience in site support, clinical administration or similar roles within CRO, pharma or healthcare.
• Good understanding of clinical trial processes, GCP and site documentation requirements.
• Great command of Estonian language.
• Strong organisational and problem‑solving skills with ability to manage multiple sites.
• Excellent communication and interpersonal skills with a proactive, service‑focused mindset.

What we offer

• Competitive base salary and performance‑related incentives.
• Health and wellbeing programmes including medical, dental and vision coverage where applicable.
• Retirement and pension plans, life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.