Service & Network Specialist - Aftermarket

About the role

ZF is looking for a Service & Network Specialist for its Aftermarket division, based in the Riga office. The role combines customer acquisition, technical support and market development for workshops in Latvia.

Key responsibilities

• Search for new customers and new business opportunities in the defined area
• Provide technical support for workshops in the defined area
• Conduct technical trainings for workshops and distributors
• Present workshop concepts at official meetings and customer events
• Collect competitor market information such as campaigns, price positioning and new products
• Develop market analysis reports and set definite targets with achievable plans
• Visit customers regularly, weekly or monthly, in the region, with possible business trips to Lithuania, Poland and Estonia

Required profile

• Qualified technical background: technical training or apprenticeship in automotive engineering or similar
• 3-5 years of experience in the automotive industry
• Very good Latvian and English; good German is desirable but not mandatory
• Driving licence

Required skills

• Strong organisational and time management skills
• Ability to solve technical issues
• Knowledge of the automotive market
• High communication and presentation skills
• Ability to work in a team

What we offer

• Monthly gross salary starting from 2,500 EUR, depending on experience and qualifications
• Implementation package with full training and support from experienced managers and colleagues
• Home office and flexible working hours
• International team, interesting projects and a good working atmosphere