Key Account Manager – Pharmaceutical Channel (Latvia)

About the role

PN Baltic is expanding its team in Latvia and seeks an experienced Key Account Manager to drive growth within the pharmaceutical channel. You will build strong partnerships with leading pharmacy chains and promote top OTC, supplement, and medical device brands.

Key responsibilities

• Deliver sales targets across Latvia.
• Manage key pharmacy chains such as Mēness Aptieka, Apotheka, Euroaptieka, Benu, and Mana Aptieka.
• Expand distribution and introduce new SKUs.
• Lead commercial negotiations, including annual agreements.
• Plan and execute trade‑marketing activities (POS, promotions, trainings, digital).
• Forecast sales, plan supplies, and control sell‑in/sell‑out.
• Train pharmacists and pharmacy staff.
• Ensure proper documentation and reporting.
• Conduct regular in‑store audits.
• Analyse performance data and provide actionable insights.

Required profile

• 2+ years of experience in the pharmaceutical channel or with pharmacy chains.
• Strong communication skills and analytical mindset.
• Result‑driven and able to thrive in a fast‑paced environment.
• Fluent in Latvian, English and Russian.
• Experience with Latvian pharmacy chains is a strong advantage.
• Relationship‑builder with a long‑term partnership mindset.
• Confident negotiator and decision‑maker.
• Comfortable managing multiple projects and large data sets.
• Willing to conduct active fieldwork and regular pharmacy visits.

Required skills

• Advanced use of Microsoft Excel.
• Proficiency in Microsoft PowerPoint.