IT Assistant

About the role

We are seeking a mid‑level IT Assistant to join our fast‑growing fintech team in Riga. You will provide day‑to‑day technical support, ensuring smooth operation of our computer systems, software, and network infrastructure while collaborating closely with the wider IT department.

Key responsibilities

• Handle hardware and software troubleshooting for employees.
• Install, configure, and maintain Apple and Windows devices.
• Manage user accounts, onboarding, off‑boarding, and permission settings for cloud services.
• Maintain the IT support queue using Atlassian tools.
• Set up workstations, order new technology, and support on‑site office IT needs.

Required profile

• Mid‑level experience in IT support or a similar role.
• Strong problem‑solving abilities and attention to detail.
• Excellent written and spoken English communication skills.

Required skills

• Microsoft Azure
• Microsoft 365 Administration
• Microsoft Office suite
• Atlassian suite (e.g., Jira, Confluence)
• Apple device management tools such as Kandji or Jamf
• Windows device management

What we offer

• Salary starting from €2,000 gross per month.
• Stock options after 12 months of service.
• Hybrid work model with up to two remote days per week.
• Opportunities to work on non‑BAU projects and expand technical expertise.