Document Management Specialist

About the role

Join Luminor as a Document Management Specialist and contribute to high‑quality document archiving and correspondence services. You will work in a fast‑moving, international environment, supporting both local and pan‑Baltic operations.

Key responsibilities

• Produce defined services with high quality and efficiency in accordance with SLA across functional areas.
• Execute document archiving services, including preparation, partner requests, and organization of destruction.
• Handle correspondence services such as receiving, registering, distributing and sending out documents.
• Solve typical low‑ to mid‑complexity cases independently and propose process improvements.
• Plan, deliver and follow‑up personal tasks on time, adhering to quality standards and Luminor values.

Required profile

• Eagerness to learn new tasks and processes quickly.
• Strong attention to detail, accuracy and sense of responsibility.
• Analytical thinking with the ability to make decisions promptly.
• Basic knowledge of banking products, document types and processes.
• Fluency in Latvian and English, both spoken and written.

Required skills

• Proficiency with MS Office / O365.

What we offer

• Flexible working hours, hybrid work and the possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (up to 90 days per year).
• Competitive gross salary of 1240‑1860 EUR per month, depending on experience.
• Health insurance after three months, additional vacation after one year, volunteer time off and paid leave for military training.
• Access to internal and external training programs, LinkedIn Learning, workshops and conferences.