Senior Operations & Revenue Assurance Analyst
Tele2 Latvia · Riga
Job description
About the role
Tele2 is seeking a Senior Operations & Revenue Assurance Analyst to support its Swedish B2B client portfolio. You will ensure the accuracy of all issued invoices, resolve billing discrepancies, and act as a key liaison between suppliers, internal teams and customers.
Key responsibilities
- Validate supplier data, volumes, invoices, pricing, discounts and guarantee billing accuracy.
- Manage supplier and customer invoicing, including consulting services, hours and traffic‑related costs.
- Investigate invoice issues, resolve disputes and claims while complying with customer agreements.
- Monitor costs and revenues to identify discrepancies, revenue leakage and improvement opportunities.
- Administer customer contracts, support service changes, terminations and ensure billing compliance.
- Maintain and update system and master data when new services are introduced.
- Create and keep customer‑specific documentation, process descriptions and work instructions.
Required profile
- Experience in administration, billing, finance operations or a similar field.
- Ability to interpret customer contracts, pricing structures and commercial terms.
- Strong analytical mindset with high attention to detail.
- Experience documenting processes and producing clear work instructions.
- Good knowledge of Excel and administrative systems.
- Effective collaboration with suppliers, sales teams and internal stakeholders.
Required skills
- Microsoft Excel
What we offer
- High‑quality health insurance and full social guarantees from day one.
- Paid mobile communications and home internet from day one, plus family discounts after six months.
- Flexible working hours and a hybrid model (3 days onsite, 2 days remote) with the possibility to work abroad for several months.
- Quarterly, yearly and “bring a friend” bonuses.
- Regular courses, trainings and employee discounts on Tele2 products and partner services.
- Office amenities such as coffee, tea, milkshakes, fruit days and sweets.
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Published pirms 1 mēneša
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Tele2 Latvia
Riga
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