Senior Application Specialist – Workday
intrum · Riga
Job description
About the role
Intrum is seeking a Senior Application Specialist to ensure the stable operation, support, and continuous improvement of the Workday platform and related applications. You will work in an international environment, collaborating with both technical and business teams to deliver value across Finance and other areas.
Key responsibilities
- Support configuration and maintenance of Workday business processes, workflows, and system settings across Finance and other domains.
- Manage Workday security, including roles, access rights, and user administration.
- Provide day‑to‑day user support, resolve incidents, and handle tickets.
- Assist with tenant administration activities such as sandbox and production environments.
- Participate in user access reviews, audit activities, and compliance processes.
- Troubleshoot issues across Workday modules (AP, AR, GL, Procurement).
- Maintain and improve integrations (EIBs, APIs, other interfaces).
- Create and maintain reports, dashboards, and data extracts.
- Collaborate with stakeholders, product owners, and external partners on system improvements.
- Support testing, releases, and implementation activities for system updates.
Required profile
- Experience with enterprise applications; Workday experience is a strong advantage.
- Understanding of finance processes such as AP, AR, GL, and Procurement.
- Basic knowledge of security concepts (roles, access management).
- Experience in a structured support environment using ticketing systems and ITIL processes.
- Ability to prioritize tasks and manage multiple activities.
- Collaborative mindset with willingness to learn and grow.
Required skills
- Workday configuration and administration
- Integration tools (EIBs, APIs)
- Security and access management in Workday
- Issue troubleshooting across Workday modules
- Reporting and dashboard creation
- Familiarity with Agile tools such as Jira
What we offer
- Exciting position in an international company with growth ambitions.
- Highly motivated and skilled global co‑workers.
- Supportive culture where effort counts.
- Learning opportunities through various learning arenas.
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Published pirms 2 stundām
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intrum
Riga