IT Assistant – Hybrid

About the role

3S Money, a fintech company founded in 2018 that helps growing businesses send, receive and exchange money in over 190 countries, is looking for a mid-level IT Assistant in Riga. The role provides technical support for the company's computer systems, software and network infrastructure, works closely with the wider IT team and offers up to two remote working days per week.

Key responsibilities

• Independently carry out IT-related tasks and projects such as testing, bug fixing, user onboarding and offboarding, and improving existing workflows
• Manage permissions for cloud services and internal systems
• Help office staff on site with IT questions and set up workstations
• Manage the IT support queue in Atlassian
• Manage Apple and Windows devices
• Order new technology and handle day-to-day office IT support in Riga

Required profile

• Experience with Microsoft ecosystem products and other platforms such as Azure, Microsoft 365 Admin, MS Office and Atlassian
• Experience with Apple device management tools such as Kandji and Jamf
• Experience testing tasks and bugs, and installing and configuring hardware and software
• Strong troubleshooting and problem-solving skills
• Fluent spoken and written English

What we offer

• Salary starting from €2,000 gross per month, depending on experience and skills
• Stock options after 12 months and additional benefits
• Hybrid working in a city-centre office
• Opportunities to take part in non-routine projects and grow professionally