Head of Business Development

About the role

We are seeking a Head of Business Development to own and drive the commercial function of our Support & Service team in Riga. You will work closely with the existing sales team to structure pipelines, improve conversion rates, and lead high‑value negotiations, ensuring consistent revenue growth.

Key responsibilities

• Take full ownership of business development and overall revenue targets.
• Assess and optimise the current sales setup, including pipeline structure, qualification, and conversion processes.
• Mentor, coach and improve the performance of the sales team.
• Maintain accurate CRM usage, pipeline tracking and regular reporting.
• Monitor KPIs, identify gaps and implement performance improvements.
• Lead high‑value negotiations, close key partnerships and deliver product demos.
• Represent the company at industry events, conferences and client meetings.
• Collaborate with product, marketing, technical and legal teams to align offerings with market needs.
• Provide market feedback to product teams based on client insights.

Required profile

• 8+ years of business development or sales experience in a high‑risk B2B industry.
• Proven record of consistently exceeding sales targets and KPIs.
• Experience leading, mentoring and restructuring sales teams.
• Strong commercial mindset with the ability to identify and convert opportunities.
• Fluency in English; additional languages are a plus.
• Willingness to travel regularly for industry events and client meetings.

Required skills

• Proficiency with CRM systems for pipeline management and reporting.

What we offer

• Full‑time onsite role in the centre of Riga.
• Relocation support for you and your family.
• Paid parking space.