Customer Service Specialist – Sales Support
HSH Chemie · Riga
Job description
About the role
We are looking for a Customer Service Specialist to support our sales team in daily operations, ensuring smooth order processing and strong relationships with customers and suppliers.
Key responsibilities
- Manage the full sales cycle from incoming orders to delivery, including order entry, status monitoring, shipment coordination and tracking.
- Process invoices, quality documents and handle product returns.
- Serve as the primary contact for customers and suppliers on purchasing inquiries, issues and complaints.
- Conduct product samplings, record items in the administration and warehouse systems, and maintain the company management system documentation.
- Provide additional operational support as required.
Required profile
- At least 3 years of experience in customer service, preferably with logistics exposure.
- Independent, reliable and service‑oriented working style with strong organizational abilities.
- Excellent communication skills in Latvian and English, both written and spoken.
- Team player with a proactive, friendly attitude.
Required skills
- Proficiency with MS Office applications.
- Familiarity with ERP or warehouse management systems.
What we offer
- Flexible work arrangements with remote options after the probation period.
- Competitive monthly salary of €1,600 gross during probation, increasing to €1,800 after probation.
- Motivational bonus system, health insurance and mental‑health support.
- Opportunities for personal development in an international, family‑run environment.
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Published pirms 4 stundām
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HSH Chemie
Riga
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