Business Analyst in Baltic Banking Channels Analysis

About the role

Swedbank is looking for a Business Analyst to join the Baltic Banking Channels Analysis team. You will enhance analytical capabilities, provide insights, and support decision‑making for Baltic channel management.

Key responsibilities

• Provide regular and ad‑hoc analytical services to Baltic and country channel management teams.
• Ensure analytical support for projects and initiatives owned or coordinated by the Baltic Channel management team.
• Propose relevant measurements for tracking channel performance (efficiency, conversions, customer satisfaction, etc.).
• Drive business decisions by creating and presenting data‑driven insights.
• Establish and maintain strong working relationships with colleagues and business users.

Required profile

• Relevant academic degree and/or several years of experience in a similar role.
• Excellent proficiency with office software (MS Word, Excel, PowerPoint, etc.).
• Strong command of English with good communication, presentation, and collaboration skills.
• Proven logical thinking, analytical abilities and business understanding.
• Proactive, solution‑oriented attitude and ability to focus on details.

Required skills

• SQL
• Power BI
• SPSS Modeler
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word

What we offer

• Personal and professional growth through self‑leadership and continuous development.
• Meaningful work that positively impacts customers and society.
• An open, collaborative culture encouraging cross‑functional teamwork.
• Supportive, inclusive environment with flexible working conditions where suitable.
• Benefits such as a share‑based reward program, pension plan, employee banking offers, and health insurance.