Account Manager – Riga

About the role

As an Account Manager based in Riga, you will be responsible for managing and growing a portfolio of accommodation partners across Latvia on the Booking.com platform. You will act as a trusted advisor, using market insight and data‑driven analysis to help partners improve their performance and deliver better experiences for travellers.

Key responsibilities

• Own and develop relationships with a dedicated portfolio of accommodation partners throughout Latvia.
• Analyse performance data, market trends and partner signals to identify risks, opportunities and growth areas.
• Prioritise actions based on impact and create focused action plans with clear objectives and timelines.
• Advise partners on optimising their listings, pricing, availability and customer experience levers.
• Lead partner conversations, handle objections constructively and collaborate with internal teams to unlock market opportunities.
• Participate in regular partner visits, workshops and market activities, with up to 50% travel.

Required profile

• Proven track record of delivering measurable outcomes in account management, sales, business development or customer success.
• Strong commercial judgement and ability to use data and performance indicators to diagnose issues and drive strategic actions.
• Excellent communication, questioning and influencing skills to secure commitments and manage stakeholder relationships.
• Structured, organised approach with ownership and resilience in a fast‑paced, matrixed environment.
• Professional fluency in both Latvian and English.
• Valid driver’s licence and the ability to travel up to 50% of the time, with the right to work in Latvia.

Required skills

What we offer

• Competitive compensation and benefits package.
• Annual paid time off and generous leave schemes including parental, bereavement and care leave.
• Hybrid working model with flexible arrangements and up to 20 days per year of remote work from your home country.
• Industry‑leading product discounts of up to €1,400 per year for employees.