Director of Product – PLG-Led SaaS

About the role

RapidSeedbox is seeking a Director of Product to lead its Product & Technology organization for a profitable, bootstrapped B2C SaaS business. Reporting to the Founder & CEO, you will own product strategy, growth, and execution while managing Product, Engineering, and IT Operations.

Key responsibilities

• Define and own the product strategy and roadmap, prioritising high‑impact growth opportunities.
• Optimise the end‑to‑end self‑service customer journey – acquisition, onboarding, activation, retention, churn reduction and monetisation.
• Lead and develop the Product & Technology team, including Growth Product Manager, Head of Engineering and Head of IT Operations.
• Set clear goals, KPIs and scorecards, ensuring accountability across product and technology functions.
• Drive continuous experimentation and data‑driven improvements to product adoption and recurring revenue.
• Collaborate with engineering and infrastructure leaders to translate customer needs into technical priorities.
• Stay close to customers, using feedback and behaviour to guide decisions.
• Partner with the CEO to accelerate product growth and organisational execution.

Required profile

• 5+ years of product leadership experience in a SaaS environment, preferably overseeing both product and technology teams.
• Proven track record growing a SaaS product through a product‑led, self‑service model.
• Deep understanding of PLG mechanics such as onboarding, activation, retention, churn, monetisation and experimentation.
• Strong technical fluency and ability to work closely with senior engineering and infrastructure leaders; prior engineering experience is a plus.
• Experience in small, bootstrapped technology companies (typically <50 employees) and comfort operating in lean organisations.
• Excellent analytical skills with experience using KPIs, funnels, cohorts, retention curves and unit economics.
• Familiarity with SaaS metrics (MRR, CAC, LTV, churn) and leading distributed remote teams.
• Fluent English with strong communication and customer‑orientation.

Required skills